• Active NP TX License with prescriptive authority, with minimum of 1-2 years full time clinical experience. (Pediatric NP candidates welcome to apply)
• Calm and compassionate personality with ability to nurture a collaborative relationship with patients.
• Ideally, candidate will have relevant functional medicine training (specifically IFM's Applying Functional medicine in Clinical Practice (AFMCP) course) and highly motivated to learn and grow this part of your skill set.
• Knowledge and experience in both lifestyle based interventions, nutraceuticals, compounded medicines and traditional medical therapies.
• Comfortable seeing children as well as adults with a range of conditions including but not limited to: autoimmune disease, thyroid conditions, hormone imbalance, cardio-metabolic and gastrointestinal health.
• Provider is expected to work onsite and as part of the team. Working closely with other providers, health coaches and support staff.
• Self-starter with excellent verbal and written communication skills. Able to work as a team.
• Annual compensation $90-120k base and incentive pay opportunities. Pay is commensurate with experience and skill set. Full or part time candidates will be considered.

Summary of Essential Job Functions:

• Welcome patients and provide them with a WOW experience. You are the face of the clinic and get one chance to make a great first impression.
• Answering phone calls and emails in a timely manner.
• Charging for packages and supplement sales
• Supporting providers and the Functional Medicine team
• Helping patients with any concerns
• New patient inquiry outreach
• Scheduling and rescheduling
• Office Administrative Management - ordering office supplies, upkeep of premises.
• Navigating patient communications

Qualifications:

• Must have 1-2 years in administration or healthcare, preferably functional medicine.
• An ability to work in a fast paced environment while remaining calm under pressure. Multitasking is key!
• Outgoing and friendly
• Detail-oriented
• Be able to communicate with patients clearly with a deep understanding of the services our clinic provides
• Be able to support a continuously growing patient population
• Ready to accept new challenges, guiding our clinic toward continued growth

What We Offer:

• A collaborative and fun team of wellness enthusiasts who want to change the face of medicine. We're a small team and we've got each other's backs.
• 40% discount on all professional grade supplements.
• Discounts on prescription medication
• Discounts on all other therapies within the center, as well as the adjacent café
• Medical insurance within 3 months of hire date
• Paid Time Off

Responsibilities:

• Support a guest experience that is of high excellence and authentic compassion
• Bring a consistent awareness to the Core Values of Alive and Well and attempt to live them as a role model and leader
• Collaborate with Hospitality and Spa assistant managers on hiring, training and performance reviews
• Support and offer feedback to Hospitality and Spa staff as needed through group or one-on-one meetings
• The ability to be highly organized and anticipate the needs of the center including guests and staff
• Oversee operational needs within the wellness center related to facilities, holistic therapies, spa services, housekeeping, and the general needs of the center
• Oversee the IV Vitamin procedures and protocols. Strategize on training and hiring with the lead nurse
• Ensure that the staffing schedule is smooth and well organized based on the needs of the day / week
• Coordinate special events for IV Vitamin Therapy as they arise along with Asst managers
• Coordinate / lead quarterly Hospitality meetings
• Understand and function effortlessly the company’s software systems (training will be provided): Mind Body and Cerbo
• Demonstrate the ability to think creatively and offer ideas on how best to support memberships, new initiatives and monthly marketing promotions
• Creating quarterly goals for the Wellness Center that focus on both staff, the guest experience, and financial targets
• Attend weekly Leadership Meetings with the CEO and other company executives
• Interface and collaborate with other department managers on how best to support the flow of the center and teams.
• Support Assistant Managers in ensuring that HR functions are taken care of within the team

Qualifications:

• Bachelor’s degree or equivalent experience in a Health and Wellness field or within the Hospitality industry
• 3 + years of experience in a leadership capacity and the ability to manage an exceptional team of talent, skill and heart
• Proven track record of managing a team in a hospitality or spa management role
• Innovative and creative in ideas and inspiration that can elevate the center
• Exceptional communication skills and the ability to stay present with staff and guests when multi-tasking